FAQ

We recommend that you note and record the serial number when you receive your package to help us provide you with faster warranty service in the future.

Marsant'sx MANTIS-P6
Package size is 61'' x 11'' x 35''.
The entire package weighs 113 lbs.

Marsant's x ANTELOPE-P5
Package size is 60” x 13” x 31”.
The entire package weighs 92 lbs.

Marsant'sx LIGHT-P2
Package size is 32” x 16” x 22”.
The entire package weighs 92 lbs.

Marsant'sx LIGHT-P4
Package size is 33” x 16” x 25”.
The entire package weighs 92 lbs.

Bikes and accessories will be shipped separately as delivery times are different.

Packages will be shipped sequentially based on the date of purchase. We do not offer rush shipping for an additional fee. This is a policy for all customers. Thank you for your understanding and cooperation.

Don't worry, our bikes are pre-built and always include a charger, so if we're out of stock of a charger you'll still receive a fully equipped bike.

The bike will arrive almost fully assembled. We provide tools and detailed assembly video, so even beginners can assemble the Marsant's SX Bike in less than 20 minutes.