- All electric scooters
- Off-road
- City & Commuting
- Miwa
- Standing and sitting possible
Why does my payment fail?
支払いApril 26, 2024
If you pay by credit card, our system may reject the payment. This is to prevent possible credit card fraud. We recommend that you contact your credit card company or bank before making your purchase to avoid your purchase being rejected.
We provide four solutions to address this issue:
Call the customer service number on the back of your credit or debit card and speak to a representative to let them know you are authorizing the payment. Once authorization is given, they will process your payment again and your order should be accepted.
Try switching to a different credit/debit card.
If you have a PayPal account, try paying with PayPal.
If you don't have a PayPal account, just select PayPal on the checkout page and click the Complete order button. You will then be directed to a page where you can pay with PayPal and debit/credit card (you don't need to be registered with PayPal for the latter option), where you can check out as a guest and complete your order using your credit card.
We provide four solutions to address this issue:
Call the customer service number on the back of your credit or debit card and speak to a representative to let them know you are authorizing the payment. Once authorization is given, they will process your payment again and your order should be accepted.
Try switching to a different credit/debit card.
If you have a PayPal account, try paying with PayPal.
If you don't have a PayPal account, just select PayPal on the checkout page and click the Complete order button. You will then be directed to a page where you can pay with PayPal and debit/credit card (you don't need to be registered with PayPal for the latter option), where you can check out as a guest and complete your order using your credit card.