- All electric scooters
- Off-road
- City & Commuting
- Miwa
- Standing and sitting possible
What is your change order policy?
返品April 26, 2024
If you would like to make changes to your order, please refer to our shipping policies.
Once a customer has received an order, the order cannot be changed. Customers can contact our customer service department in advance, place a new order, and return the original product. All return requests must comply with our return policy and receive a pre-approval notice from our customer service department via email. If the product return is due to an order change, that is, the customer places a new order and the amount is equal or similar to the product being returned, the fee will be waived. If the customer does not place a new order and the amount is obviously lower than the original order, a 10% fee of the original order will be deducted from the total refund amount.
See our refund & return policy here
Once a customer has received an order, the order cannot be changed. Customers can contact our customer service department in advance, place a new order, and return the original product. All return requests must comply with our return policy and receive a pre-approval notice from our customer service department via email. If the product return is due to an order change, that is, the customer places a new order and the amount is equal or similar to the product being returned, the fee will be waived. If the customer does not place a new order and the amount is obviously lower than the original order, a 10% fee of the original order will be deducted from the total refund amount.
See our refund & return policy here